01

Operations Audit

A $2M business typically bleeds $200K+ per year in operational dysfunction—late invoices, manual re-work, jobs you can't tell are profitable until they're done. The audit finds exactly where that money is going. Most owners know something is off. This makes it specific.

What we look at

Everything that touches your daily work. How a job goes from lead to invoice. Where your team is entering the same information twice. The quoting process that takes three hours when it should take thirty minutes. The five tools that don't talk to each other. The scheduling that still lives on a whiteboard. We talk to your people, watch the real workflow, and find the gaps between how things should run and how they actually do.

What you get

A written report in plain English—not a slide deck full of jargon. It names the specific problems, ranks them by how much they're costing you, and gives you concrete next steps. You keep this report no matter what. Take it to another firm, hand it to your ops manager, or use it as a roadmap for internal changes. It's yours. The audit alone is worth the engagement.

Who it's for

Owners who know they're leaving money on the table but can't point to exactly where. You might feel it—too many hours on paperwork, too many dropped balls, too much duct tape holding your operation together. Maybe you've tried a SaaS tool that didn't fit, or got a $50K quote from a consulting firm that felt absurd. The audit turns that gut feeling into a clear, prioritized plan you can actually act on. And it costs a fraction of what you'd expect.

Typical timeline

One to three weeks depending on the size of your operation. We move fast because your business doesn't stop while we're looking under the hood. You'll have the full report and a debrief conversation before the end of the engagement—no dragging it out, no waiting on deliverables.

02

Custom Builds

You tried the off-the-shelf software. It didn't fit. We diagnose the problem and build the fix—something designed for how your business actually works, not how a software company thinks it should. Nobody else does both.

What we build

Whatever your business actually needs to stop the bleeding. The quoting tool that cuts a three-hour process to fifteen minutes. The system that connects your CRM, your scheduling, and your invoicing so you stop re-entering data. The job dashboard that finally answers "which jobs are profitable?" We use modern tools—including AI where it genuinely helps—but only when the technology actually solves the problem. No tech for tech's sake.

How we build it

With you, not behind closed doors. You see progress every week, give feedback early, and stay as involved as you want. We build in phases so you start seeing results before the whole project is done. No disappearing for three months and coming back with something you didn't ask for.

What it costs

Most first projects land between $2,500 and $15,000. You get a fixed quote up front with the full scope spelled out—no hourly billing surprises, no scope creep invoices. If something changes mid-project, we talk about it before any cost hits your desk. We don't carry the overhead of a big agency, so you're not paying for their office lease and account managers. You're paying for the work.

Ongoing support

We don't build something and disappear. After delivery, we make sure your team knows how to use it, answer every question, and handle anything that comes up. If you want ongoing maintenance or future enhancements, we offer that too—but it's never required. You own what we build, and it works without us.

03

Strategy & Advisory

A sharp advisor on call without the full-time salary. For owners who want someone thinking about their operations every month—not just when everything's on fire.

What it includes

Regular check-ins where we review how your systems are performing, flag problems before they become emergencies, and help you make smart calls about what to invest in next. We also vet vendors, review proposals from other firms, and tell you honestly when something isn't worth the money. Think of it as having a technical partner who already knows your operation and has no reason to upsell you.

How it works

A simple monthly retainer, typically between $1,500 and $3,500 depending on the level of involvement you need. Some clients want a few hours a month for guidance on decisions. Others want us joining leadership calls and helping plan the next twelve months. We structure it around what's useful for you—not around racking up billable hours.

Who needs it

Growing businesses that don't have a technical leader on payroll but need that perspective. Owners who've been burned by bad technology decisions—the nephew's half-built project, the software that was supposed to fix everything—and want someone honest in their corner going forward. Teams that know their operation needs to evolve over the next year and want a partner who already understands how they work.

Not sure where to start?
Start with a conversation.

Every engagement begins the same way—a free call where we listen to what's going on in your business and tell you honestly whether we can help. No pitch, no pressure, no follow-up from a sales team.

Book a free consultation